Aurora Forecast

Privacy Policy

Effective 9 July 2026

This policy explains how NeonCore Pty Ltd handles information when you use the Aurora Forecast app, its notification service and the related Online Utilities website.

Information the Aurora Forecast app uses

The app can use your approximate or precise location, when you grant permission, to centre maps, calculate local aurora probability, moonrise, moonset and astronomical darkness, and show a nearby place name. Astronomy calculations are performed on your device.

To obtain a readable place name, location coordinates may be processed by Apple geocoding services. If that lookup is unavailable, the app may use OpenStreetMap Nominatim or BigDataCloud reverse-geocoding services. Their handling of requests is governed by their own privacy policies.

The app does not require an account. We do not use location information for advertising or tracking.

Notifications and subscriptions

If you enable notifications, our server receives an Apple Push Notification service device token, your language, notification preferences and selected Kp thresholds. The token is used only to deliver notifications to this installation of the app.

For Premium Aurora Alerts, Apple-signed subscription transaction information is sent to our server to verify that the subscription is active. We do not receive or store your payment card details.

The server keeps a notification delivery history for this device for up to seven days so the app can display Notification History. Expired history is removed automatically.

Space-weather and media sources

The app retrieves public scientific data and imagery from government, research and observatory services, including NOAA, NASA, Natural Resources Canada, Geoscience Australia, the Bureau of Meteorology and participating observatories. When your device connects to these services, they may receive standard network information such as your IP address and user agent.

Analytics and advertising

The Aurora Forecast app uses Google Analytics for Firebase to understand aggregate app usage and improve the service. Analytics may collect app launches, screen views, sessions, feature interactions, subscription and in-app purchase events, app version, device and operating-system information, and an automatically generated app-instance identifier.

Google Analytics does not use Apple Location Services. It may derive an approximate region from a masked IP address. By default, the app-instance identifier is not associated with your name, Apple Account, advertising identifier or another account identifier.

We use this information for analytics, such as measuring audience size, understanding which features are useful and improving reliability. We do not use Firebase Analytics for cross-app advertising tracking, sell this information or display advertising in the Aurora Forecast app.

The Online Utilities website separately uses Google Analytics to understand aggregate website usage and may display Google AdSense advertising. Website services may use cookies or similar technologies according to Google’s policies.

Google Privacy PolicyPrivacy and Security in Firebase

Storage, security and retention

App preferences and cached data are stored on your device. Server-side push records are limited to what is needed to deliver notifications, enforce notification frequency, verify subscription access and show recent history.

We use HTTPS and reasonable technical safeguards. No internet transmission or storage system can be guaranteed to be completely secure.

Your choices and deletion

You can revoke location or notification permission at any time in iOS Settings. You can disable individual notification categories in the app. Deleting the app removes data stored locally on that device.

To request deletion of server-side push registration or related support data, contact us at [email protected]. We may ask for information needed to identify the relevant installation without requesting your Apple ID password.

Children, changes and contact

The service is not directed to children under 13 and we do not knowingly collect personal information from children. We may update this policy when the app or legal requirements change. The current version will remain available on this page.

Aurora Forecast is operated by NeonCore Pty Ltd, Australia. Privacy enquiries can be sent to [email protected].

See our Terms of Use or contact us.